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Ag Service Technician

Are you an experienced Service Technician looking for a varied field-based role with a long-established, respected agricultural machinery business?

We are looking for a skilled and motivated Service Technician to join our friendly and experienced team at our Marlesford branch in Suffolk.

Role Purpose:

Working directly with the Service Manager, you will play a key role in keeping our customers’ machinery operating at its best. This is a hands-on, customer-facing position where no two days are the same, giving you the opportunity to work on a wide range of agricultural and industrial equipment, diagnose faults, complete repairs and servicing at customer sites, and take pride in delivering a high-quality service that our customers can rely on.

Experience:

  • Experienced, Mobile Field Service Engineer with a proven track record working on modern agricultural machinery.
  • Strong diagnostic and troubleshooting skills, with the ability to use diagnostic tools and software to accurately identify faults and complete repairs first time.
  • Experience repairing, servicing and maintaining agricultural or industrial machinery, including work on customer sites.
  • Confident troubleshooting modern electrical and hydraulic systems, diesel engines and fault code data.
  • Able to identify and replace faulty parts and components in line with manufacturer specifications.
  • Excellent reporting and IT skills, with the ability to complete and submit accurate digital documentation on time.
  • Good communication skills, with the ability to liaise with the Service Manager, Service Advisors, customers and suppliers regarding repair progress, maintenance requirements and any delays or issues.
  • Ability to work under pressure, think on your feet and resolve issues using sound judgement and initiative.
  • Committed to maintaining high standards of workmanship, housekeeping and company vehicle care.
  • Ability to follow health and safety procedures, use appropriate PPE and promote safe working practices at all times.
  • Previous experience working within an OEM dealership would be advantageous.
  • Full UK driving licence.
  • Job Categories
    Job Categories: After Sales Support
  • Job Type
    Job Type: Permanent, Full Time
  • Job Location
    Job Location: Marlesford
  • Ref No
    Ref No: WS2290

Additional Information

  • Start Date:
    Immediate, but subject to candidate notice period.
  • Hours:
    39hrs per week - 8am to 5pm, Monday to Thursday, 8am to 4pm Friday (1-hr unpaid lunch) Overtime paid at time and a half on completion of 39 hours
  • Salary:
    £Competitive, depending on experience plus company van and company mobile phone
  • Benefits:
    32 days holiday (inc bank holidays), workplace pension, life assurance (2 x salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme.
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We can only consider applicants who are eligible to work in the UK.

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Ernest Doe & Sons Ltd
Ulting, Maldon
Essex, CM9 6QH
England