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Credit Controller

Reporting to the Accounts Office Manager, you will be responsible for managing customer accounts, ensuring outstanding balances are actively monitored and payments are collected in a timely manner. You will play an important role in maintaining accurate records, resolving queries efficiently, and supporting the wider finance team in delivering a high standard of service.

 Key Responsibilities:

  • Proactively manage and maintain a portfolio of customer accounts
  • Chase overdue payments using a firm but professional approach
  • Build and maintain positive working relationships with customers to encourage timely payment
  • Resolve account queries promptly and accurately
  • Support the day-to-day running of the sales ledger function
  • Ensure records are kept up to date and in line with company procedures

 Essential Skills & Experience:

  • Proven experience working within a high-volume sales ledger or credit control environment
  • Confident in obtaining payment while maintaining strong customer relationships
  • Calm, professional approach to handling potentially sensitive or challenging conversations
  • Strong attention to detail with a high level of accuracy
  • Excellent organisational skills with the ability to manage deadlines and priorities
  • Ability to work effectively both independently and as part of a team
  • Strong communication skills, able to liaise at all levels within the business
  • Competent IT skills, including Microsoft Excel and Word
  • Professional and well-presented manner
  • Job Categories
    Job Categories: Business Support Services
  • Job Type
    Job Type: Part Time
  • Job Location
    Job Location: Ulting
  • Ref No
    Ref No: WS2269

Additional Information

  • Start Date:
    Subject to candidates notice period
  • Hours:
    16 hours per week, worked across 4 days per week (flexibility offered in working days)
  • Salary:
    £Competitive, depending on experience
  • Benefits:
    32 days annual leave* - including bank holidays (*pro-rata for part time) , Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Wellbeing Focus Group, Staff Discount in Country Stores and Life Assurance Cover (2 x salary).
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Ernest Doe & Sons Ltd
Ulting, Maldon
Essex, CM9 6QH
England