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Credit Controller

We are looking for a temporary replacement as a Credit Controller to join the finance team at our Head Office in Ulting, Essex. This position will start from May 2026 for a period of 13 months. This is a key role within the business, supporting the smooth operation of the sales ledger and helping to maintain strong, professional relationships with our customers.

Role Purpose:

Reporting to the Accounts Office Manager, you will be responsible for managing customer accounts, ensuring outstanding balances are actively monitored and payments are collected in a timely manner. You will play an important role in maintaining accurate records, resolving queries efficiently, and supporting the wider finance team in delivering a high standard of service.

Key Responsibilities:

  • Chasing outstanding Machinery Debt
  • Reconciliation and management of a designated section of sundry and unallocated cash
  • Resolve account queries promptly and accurately
  • Support the day-to-day running of the sales ledger function
  • Ensure records are kept up to date and in line with company procedures
  • Producing weekly/monthly sales & debtors’ analysis
  • Producing direct debit collections
  • General Ad-hoc Admin duties 

Essential Skills & Experience:

  • Proven experience working within a high-volume sales ledger or credit control environment
  • Confident in obtaining payment while maintaining strong customer relationships
  • Calm, professional approach to handling potentially sensitive or challenging conversations
  • Strong attention to detail with a high level of accuracy
  • Excellent organisational skills with the ability to manage deadlines and priorities
  • Ability to work effectively both independently and as part of a team
  • Strong communication skills, able to liaise at all levels within the business
  • Competent IT skills, including Microsoft Excel and Word
  • Professional and well-presented manner
  • Job Categories
    Job Categories: Business Support Services
  • Job Type
    Job Type: Fixed Term
  • Job Location
    Job Location: Ulting
  • Ref No
    Ref No: WS2298

Additional Information

  • Start Date:
    May 2026
  • Hours:
    40 hours per week, 8am to 5pm Monday to Friday (1-hour unpaid lunch)
  • Salary:
    £Competitive, depending on experience
  • Benefits:
    32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Wellbeing Focus Group, Staff Discount in Country Stores and Life Assurance Cover (2 x salary).
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Ernest Doe & Sons Ltd
Ulting, Maldon
Essex, CM9 6QH
England