Find a Branch
Back to Careers

Branch Administrator

Join our established team as a Branch Administrator where you’ll play a key role in supporting the Branch Manager and ensuring the smooth day-to-day running of branch operations. This is a varied and fast-paced role that involves providing top-tier administrative support and maintaining effective communication between customers and internal teams.

Key Responsibilities:

  • Act as Personal Assistant to the Branch and Sales Manager
  • Manage incoming calls and maintain the branch switchboard
  • Serve as a first point of contact for customer enquiries
  • Provide administrative support across departments as needed
  • Prepare sales quotations and issue invoices and delivery tickets
  • Carry out daily cashiering duties and liaise with Head Office
  • Maintain accurate records and ensure data is kept up to date
  • Update the sales database regularly
  • Support the sales team during events and trade shows
  • Conduct monthly stock checks on domestic items
  • Ensure timely and clear communication across the team
  • Consistently deliver professional and customer-focused service

What We’re Looking For:

  • Strong communication skills and a professional telephone manner
  • Confidence in dealing with people at all levels
  • Discreet and trustworthy when handling confidential information
  • Excellent organisational skills with the ability to multitask
  • High level of accuracy with both written communication and numerical data
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Self-motivated, approachable, and a team player
  • Ability to use initiative and adapt in a fast-paced environment
  • Well-presented and detail-oriented.
  • Job Categories
    Job Categories: Business Support Services
  • Job Type
    Job Type: Permanent, Full Time
  • Job Location
    Job Location: Framlingham
  • Ref No
    Ref No: WS2217

Additional Information

  • Start Date :
    Immediate, but subject to successful candidates notice period
  • Hours:
    40 hours per week - 8am to 5pm Monday to Friday (1-hour unpaid lunch)
  • Salary :
    £Competitive, depending on experience, plus bonus
  • Benefits:
    32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Car Tyre Discount, Wellbeing Focus Group, Staff Discount in Country Stores and Life Assurance Cover (2 x salary)
Vacancy Application

Apply For This Job

Please use the form to submit your job application.
We can only consider applicants who are eligible to work in the UK.

Find your nearest Ernest Doe branch

21 branches across East Anglia, the South East and East Midlands

Find a Branch

Long service awards

Celebrating 25 years with Ernest Doe

Long Service Awards
Ernest Doe Where you buy with confidence

Services

Company

Information

Also of Interest

Contact

Ernest Doe & Sons Ltd
Ulting, Maldon
Essex, CM9 6QH
England