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Branch Administrator

As a Branch Administrator, you will play a key role in supporting the Branch Manager and ensuring the smooth day-to-day running of branch operations. This is a varied and fast-paced role that involves providing top-tier administrative support and maintaining effective communication between customers and internal teams.

Key Responsibilities:

  • Act as Personal Assistant to the Branch and Sales Manager
  • Manage incoming calls and maintain the branch switchboard
  • Serve as a first point of contact for customer enquiries
  • Provide administrative support across departments as needed
  • Prepare sales quotations and issue invoices and delivery tickets
  • Carry out daily cashiering duties and liaise with Head Office
  • Maintain accurate records and ensure data is kept up to date
  • Update the sales database regularly
  • Support the sales team during events and trade shows
  • Conduct monthly stock checks on domestic items
  • Ensure timely and clear communication across the team
  • Consistently deliver professional and customer-focused service

What We’re Looking For:

  • Strong communication skills and a professional telephone manner
  • Confidence in dealing with people at all levels
  • Discreet and trustworthy when handling confidential information
  • Excellent organisational skills with the ability to multitask
  • High level of accuracy with both written communication and numerical data
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Self-motivated, approachable, and a team player
  • Ability to use initiative and adapt in a fast-paced environment
  • Well-presented and detail-oriented
  • Job Categories
    Job Categories: Country Store, Parts & Retail
  • Job Type
    Job Type: Permanent, Full Time
  • Job Location
    Job Location: Fulbourn
  • Ref No
    Ref No: WS2236

Additional Information

  • Start Date:
    Immediate, but subject to candidates notice period.
  • Hours:
    40 hours per week – 8am to 5pm Monday to Friday (1-hour unpaid lunch)
  • Salary:
    £Competitive, dependent upon experience, plus bonus
  • Benefits:
    We are offering a competitive salary, as well as 32-day holiday (inc bank holidays), workplace pension, life assurance (2 x salary), country store staff discount, company sick pay scheme, flu jabs and employee referral scheme.
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Ernest Doe & Sons Ltd
Ulting, Maldon
Essex, CM9 6QH
England