Agricultural Service Technician

We have an exciting opportunity for an experienced Agricultural Service Technician to join the existing team at our Sutterton branch, based in Lincolnshire.

Reporting directly to the Service Manager, you will be primarily responsible for the repair and maintenance of all equipment associated with Agricultural (but not limited to) machinery that is sold by the company’s sales departments based around the Lincolnshire area.

Working with Ernest Doe will give you direct access to the manufacturers for support and training, as well as the benefit of working with our own experienced team members.

Essential Skills/Experience:

• Perform routine and complex maintenance, servicing, and repairs on a wide range of agricultural and horticultural machinery including tractors, mowers, sprayers, and compact equipment..
• Ability to diagnose hydraulic and electrical faults using the latest software and successfully carry out repairs which may be chargeable, warrantable or internal type jobs.
• Lifting heavy machinery, applying common sense to items that require the assistance of special tools. Exercise sound judgment when additional mechanical assistance or team support is necessary, adhering to Health & Safety protocols to avoid injury or equipment damage.
• Demonstrate an in-depth understanding of industry standards, common machinery, seasonal service cycles, and customer expectations gained through hands-on experience in agricultural or horticultural service environments.
• Confidently manage tasks independently in the field or workshop, making informed decisions and troubleshooting issues without immediate supervision. Effectively plan work, prioritize jobs, and complete assignments with minimal direction.
• Display strong personal drive and commitment to excellence in all areas of work. Take ownership of responsibilities, maintain a proactive approach to challenges, and continuously seek opportunities to improve skills and service quality.
• Maintain physical fitness necessary for demanding manual tasks including lifting, bending, standing for long periods, and working in varying outdoor conditions. Demonstrate resilience and endurance in a physically active role.
• Present yourself in a clean, tidy, and professional manner in alignment with the company’s standards.
• Communicate clearly, professionally, and courteously with customers while conducting service visits or in-person consultations. Provide technical advice in a relatable manner, manage expectations, and build trust through reliable and transparent service delivery.
• Full clean driver’s licence