Founded in 1898, our family-owned firm supplies a wide range of machinery; from garden mowers and chainsaws to combine harvesters and construction excavators as well as selling a huge selection of clothing, footwear, garden sundries and DIY products across 19 country stores.
We are currently looking for an experienced Service Technician to join the established team at our Sudbury branch, based in Suffolk.
Reporting directly to the Service Manager, your role will be to repair and maintain equipment sold by the Company’s sales departments within its designated area.
Proven experience within the industry would be advantageous
Ability to diagnose faults and successfully carry out repairs which may be chargeable or warrantable
Complete in full the job cards relating to work undertaken including machine detail, time and mileage and any accompanying documentation
Liaise with customers and suppliers as required
Has the ability to work alone using your own initiative and as part of a team
Ability to adhere to health and safety practice and procedures at all times
Maintain a good general level of health and fitness
Good general appearance
Competent in the use of computers
Excellent customer service skills as this is a customer facing role
Full clean driver’s license
Job Categories:After Sales Support
Job Type:Permanent, Full Time
Immediate, but subject to successful candidates notice period
39hrs per week - 8am to 5pm, Monday to Thursday, 8am to 4pm Friday (1hr unpaid lunch) Overtime paid at time and a half on completion of 39hrs Monday to Friday
£Competitive, depending on experience
32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Car Tyre Discount, Staff Discount in Country Stores and Life Assurance (2 x salary)