We are currently looking for Service Technicians with experience of working on and repairing Agricultural machinery to join the team at our new depot in Ashford, based in Kent.
You will be primarily responsible for the repair and maintenance of all equipment associated with Agricultural machinery sold by the company’s sales departments within its designated area. You will be working with brands such Case IH, Lemken, Hyundai, Bomag, Thwaites and many more.
Working within Ernest Doe will give you direct access to the manufactures for support and training, as well as the benefit of working with our own experienced team members.
Proven experience within the Agricultural industry would be advantageous
Ability to successfully carry out repairs, servicing and maintenance on agricultural equipment
Ability to diagnose hydraulic, mechanical and electrical faults
Ability to work independently using your own initiative or as part of a team
Ability to adhere to health and safety practices and procedures at all times
Complete, in full the job cards relating to work undertaken noting all details required
Maintain a clean, tidy service van and a clean, tidy and safe work area within the workshop
Good understanding of agricultural machinery or have skills which are transferrable
Excellent customer service skills are required as this is a customer facing role
Have a high work ethic standard
Have an eye for detail
Good level of IT literacy is beneficial
Full clean driver’s licence
Job Categories:After Sales Support
Job Type:Permanent, Full Time
Reporting directly to the Branch & Sales Manager, you will be responsible for the sale of Agricultural Machinery, both new and used including its associated equipment in a designated area. In the main, your role involved selling to the already established customer base covered by Fulbourn, with the additional element of ‘cold calling’ in order to promote Ernest Doe and encourage new business.
You will be working with brands such as New Holland, Bednar, Lemken, Dalbo and many more.
Immediate, but subject to successful candidate’s notice period
39 hours per week - 8am to 5pm, Monday to Thursday and 8am to 4pm Friday (1 hour unpaid lunch)
£Competitive, depending upon experience plus company vehicle and service incentive scheme
32 days annual leave including bank holidays, Company Sick Pay Scheme after 6 months service, Workplace Pension after 3 months service, Staff Discount in Country Stores and Life Assurance (2 x salary)
Good, sound knowledge of working within the Agricultural industry
Experience of working with Agricultural or other types of large machinery is advantageous
Proven sales or service experience within this industry or similar
Achieves Sales Performance targets as set out by direct line manager
Representing the Dealership and portfolio of brands to customers in defined sales area of reasonability
Maintains up to date product knowledge
Attending customer focused events
Excellent customer service skills both face to face and over the telephone
Target driven with the ability to upsell to achieve and exceed targets
Be self-motivated and able to work under own initiative
Has the ability to be influencing and persuading and able close a deal
Have the ability where necessary to demonstrate equipment
Full driving licence is required
Administratively organised and prepared to update CRM system daily