Service Advisor CE

We are currently looking for an experienced Service Advisor to support and join the existing Construction team here at our Head Office, based in Maldon, Essex.

Role Purpose:

Reporting to the Construction Service Manager, you will be responsible for assisting in the efficient running of the Construction (but not limited to) Service office and its overall profitability.  You will also be assisting in maintaining effective and accurate communications between customers and technicians in relation to the repair and maintenance of Construction machinery. In addition, you will also provide cover to the Agricultural Service Advisor when on annual leave.

 Essential Skills/Experience:

  • Strong administration experience within a fast paced working environment
  • Excellent communication skills with the ability to deal diplomatically with customers and colleagues in a polite and professional manner
  • Familiar with raising job cards and invoices as required
  • Support of daily allocation of work to engineers
  • Good keyboard and PC skills
  • Good knowledge of Microsoft office to include Word and Excel
  • Ability to communicate to all levels of the business
  • Act with discretion when dealing with matters of a confidential nature
  • Be organized with the ability to multitask efficiently
  • Have a flexible and approachable manner
  • Be self-motivated with the ability to work well with others
  • Be confident and show initiative
  • Accuracy with numbers and handling of cash
  • Professional and tidy appearance
  • Strong attention to detail
  • Job Categories
    Job Categories: After Sales Support
  • Job Type
    Job Type: Permanent, Full Time
  • Job Location
    Job Location: Ulting
  • Ref No
    Ref No: WS2108

Additional Information

  • Start Date:
    Immediate, but subject to successful candidates notice period
  • Hours:
    42.5 hours per week - 8am to 5.30pm Monday to Friday (1 hour unpaid lunch)
  • Salary:
    £Competitive, depending on experience
  • Benefits:
    32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Car Tyre Discount, Staff Discount in Country Stores and Death in Service Cover (2 x salary)
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We can only consider applicants who are eligible to work in the UK.

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