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Parts and Retail Advisor

Ernest Doe is the UK’s largest agricultural, construction and ground care machinery dealership, turning over £160m per annum from 19 locations across East Anglia and the South East.

We are now recruiting for a Parts & Retail Advisor to join the existing team and assist with our retail sales at our Littleport branch, based in Cambridgeshire. 

Role Purpose:

Reporting to the Parts & Retail Manager, you will be responsible for assisting with the day-to-day retail sales within the showroom which will include Parts, Hardware and Clothing. Your role will be to ensure delivery of excellent customer service at all times by dealing with all queries relating to the products and services supplied by the Company either face to face or over the telephone.

Essential Skills/Experience:

  • Good knowledge of agricultural and horticultural parts is desirable
  • Familiarity of working in a retail environment and showroom experience is advantageous
  • Knowledge of groundcare and agricultural machinery is desirable
  • Excellent people skills and enjoy working with the general public
  • Enjoy working in a busy atmosphere and can cope under pressure during busy periods
  • Good communication skills: face to face, letter, email and telephone
  • General computer skills and familiarity with email and internet use
  • Supporting internal workshop technicians with parts identification
  • Attention to detail and accuracy with numbers, handling of cash, cheque and card payments
  • Motivated by sales and targets
  • Goods receiving and distribution of orders
  • Good numeracy and literacy skills
  • Full driving licence
  • A team player-capable of working alone or with other team staff

 

  • Job Categories
    Job Categories: Country Store, Parts & Retail
  • Job Type
    Job Type: Permanent, Full Time
  • Job Location
    Job Location: Littleport, Ely
  • Ref No
    Ref No: WS2083

Additional Information

  • Start Date:
    Immediate, but subject to successful candidates notice period
  • Hours:
    39 hours per week basic – 8am to 5pm Monday to Thursday, 8am to 4pm Friday.  Saturdays as per rota (8am to 12pm)                         Overtime paid at time and a half on completion of 39 hours Monday to Friday
  • Salary:
    £Competitive, depending on experience
  • Benefits:
    32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Car Tyre Discount, Staff Discount in Country Stores and Life Assurance Cover (2 x salary)
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Ernest Doe & Sons Ltd
Ulting, Maldon
Essex, CM9 6QH
England