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Parts Advisor

Ernest Doe is the UK’s largest agricultural, construction and ground care machinery dealership, turning over £160m per annum from 19 locations across East Anglia and the South East.

We are looking for a Parts Advisor to assist with retail and trade sales at our Albourne branch, based in West Sussex.

Role Purpose:

Reporting to the Parts & Retail Manager, you will be responsible for assisting with the day to day parts retail sales relating to Agriculture, Construction and Groundcare. Your role will be to ensure delivery of excellent customer service at all times by dealing with all queries relating to the products and services supplied by the Company either face to face or over the telephone.

Essential Skills/Experience:

  • Familiarity of picking & ordering parts
  • Ability to identify parts using various manufacturer diagrams
  • Excellent people skills and enjoy working with both our trade and general public customers
  • Enjoy working in a busy atmosphere and can cope under pressure during busy periods
  • Good communication skills: face to face, letter and email
  • General computer skills and familiarity with email and internet use
  • Good numeracy and literacy skills
  • Knowledge of Agriculture, Construction or Groundcare (desirable)
  • Full driving licence
  • Smart & presentable appearance
  • Motivated by sales and targets
  • Attention to detail and accuracy with numbers, handling of cash, cheque and card payments
  • A team player-capable of working alone or with other team staff
  • Able to use own initiative
  • Maintain a good general level of health and fitness

 

 

  • Job Categories
    Job Categories: Country Store, Parts & Retail
  • Job Type
    Job Type: Permanent, Full Time
  • Job Location
    Job Location: Albourne
  • Ref No
    Ref No: WS2066

Additional Information

  • Start Date:
    Immediate, but subject to successful candidates notice period
  • Hours:
    39hrs per week basic – 8am to 5pm Monday to Thursday, 8am to 4pm Friday.  Saturdays as per rota (8am to 1pm)
  • Salary:
    £Competitive, depending on experience
  • Benefits:
    32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Car Tyre Discount, Staff Discount in Country Stores and Life Assurance Cover (2 x salary)
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Ernest Doe & Sons Ltd
Ulting, Maldon
Essex, CM9 6QH
England