Ernest Doe is the UK’s largest agricultural, construction and ground care machinery dealership, turning over £160m per annum from 19 locations across East Anglia and the South East.
We are looking for a Parts Advisor to assist with retail and trade sales at our Albourne branch, based in West Sussex.
Reporting to the Parts & Retail Manager, you will be responsible for assisting with the day to day parts retail sales relating to Agriculture, Construction and Groundcare. Your role will be to ensure delivery of excellent customer service at all times by dealing with all queries relating to the products and services supplied by the Company either face to face or over the telephone.
Familiarity of picking & ordering parts
Ability to identify parts using various manufacturer diagrams
Excellent people skills and enjoy working with both our trade and general public customers
Enjoy working in a busy atmosphere and can cope under pressure during busy periods
Good communication skills: face to face, letter and email
General computer skills and familiarity with email and internet use
Good numeracy and literacy skills
Knowledge of Agriculture, Construction or Groundcare (desirable)
Full driving licence
Smart & presentable appearance
Motivated by sales and targets
Attention to detail and accuracy with numbers, handling of cash, cheque and card payments
A team player-capable of working alone or with other team staff
Able to use own initiative
Maintain a good general level of health and fitness
Job Categories:Country Store, Parts & Retail
Job Type:Permanent, Full Time
Immediate, but subject to successful candidates notice period
39hrs per week basic – 8am to 5pm Monday to Thursday, 8am to 4pm Friday. Saturdays as per rota (8am to 1pm)
£Competitive, depending on experience
32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Car Tyre Discount, Staff Discount in Country Stores and Life Assurance Cover (2 x salary)