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Horticultural Service Technician

Founded in 1898, our family-owned firm supplies a wide range of machinery, from garden mowers and chainsaws to combine harvesters and construction excavators as well as selling a huge selection of clothing, footwear, garden sundries and DIY products across 19 country stores.

We are currently looking for an experienced Horticultural Service Technician to join the existing team at our Ringmer branch, based in East Sussex.

Role Purpose:

Reporting directly to the Service Manager, you will be responsible for the repair and maintenance of all equipment associated with horticultural machinery sold by the company’s sales departments.

Essential Skills/Experience:

  • Knowledge of domestic and professional garden machinery is advantageous
  • Experience of repairing and maintaining equipment for customers
  • Ability to diagnose fuel and electrical faults and carry out repairs
  • Able to lift heavy machinery, but apply common sense with items that require assistance
  • Completing job cards in full relating to work undertaken
  • Has the ability to work alone using your own initiative and as part of a team
  • Maintain a good general level of health and fitness
  • Excellent customer service skills both face to face and over the telephone
  • Be self-motivated
  • Job Categories
    Job Categories: After Sales Support
  • Job Type
    Job Type: Permanent, Full Time
  • Job Location
    Job Location: Ringmer
  • Ref No
    Ref No: WS2046

Additional Information

  • Start Date:
    Immediate, but subject to successful candidate’s notice period
  • Hours:
    39hrs per week - 8am to 5pm, Monday to Thursday and 8am to 4pm Friday (1 hour unpaid lunch) Overtime above 39 hours per week will be paid at time and a half
  • Salary:
    £Competitive, depending upon experience
  • Benefits:
    32 days annual leave including bank holidays, Company Sick Pay Scheme, Workplace Pension, Employee Referral Bonus Scheme, Winter Flu Jab Service, Car Tyre Discount, Staff Discount in Country Stores and Life Assurance Cover (2 x salary)
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Ernest Doe & Sons Ltd
Ulting, Maldon
Essex, CM9 6QH
England