Horticultural Service Technician

Ernest Doe is the UK’s largest agricultural, construction and groundcare machinery dealership, turning over £160m per annum from 19 locations across East Anglia and the South East.

We are currently looking for a Horticultural Service Technician to support and join the existing team at our Framlingham branch, based in Suffolk.

Role Purpose:

Reporting to the Assistant Service Manager (Groundcare), your responsibility will be to repair and maintain all equipment associated with Groundcare machinery (both professional and domestic) that is sold by the company’s sales department.

Essential Skills/Experience:

  • Good knowledge of Utility and/or Garden machinery or small Agricultural machinery
  • Knowledge of both Domestic and Professional Grass Machinery
  • Ability to diagnose hydraulic and electrical faults
  • Excellent customer service skills both face to face and over the telephone
  • Has the ability to work alone using your own initiative and as part of a team
  • Maintain a clean, tidy and safe work area within the workshop
  • Clean and tidy general appearance
  • Maintain a good general level of health and fitness
  • Excellent customer service skills as this is a customer facing role
  • Full clean driver’s licence
  • Job Categories
    Job Categories: After Sales Support
  • Job Type
    Job Type: Permanent, Full Time
  • Job Location
    Job Location: Framlingham
  • Ref No
    Ref No: WS2074

Additional Information

  • Start Date:
    Immediate, but subject to successful candidates notice period
  • Hours:
    39 hours per week – 8am to 5pm Monday to Thursday, 8am to 4pm Friday (1 hour unpaid lunch break) Overtime paid at time and a half on completion of 39 hours Monday to Friday
  • Salary:
    £Competitive, dependent upon experience plus company vehicle
  • Benefits:
    32 days annual leave including bank holidays, Company Sick Pay Scheme after 6 months service, Workplace Pension after 3 months service, 25% Staff Discount in Country Stores and Life Assurance Cover (2 x salary)
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