Ernest Doe is the UK’s largest agricultural, construction and groundcare machinery dealership, turning over £160m per annum from 19 locations across East Anglia and the South East.
We are currently looking for a Horticultural Service Technician to support and join the existing team at our Framlingham branch, based in Suffolk.
Reporting to the Assistant Service Manager (Groundcare), your responsibility will be to repair and maintain all equipment associated with Groundcare machinery (both professional and domestic) that is sold by the company’s sales department.
Good knowledge of Utility and/or Garden machinery or small Agricultural machinery
Knowledge of both Domestic and Professional Grass Machinery
Ability to diagnose hydraulic and electrical faults
Excellent customer service skills both face to face and over the telephone
Has the ability to work alone using your own initiative and as part of a team
Maintain a clean, tidy and safe work area within the workshop
Clean and tidy general appearance
Maintain a good general level of health and fitness
Excellent customer service skills as this is a customer facing role
Full clean driver’s licence
Job Categories:After Sales Support
Job Type:Permanent, Full Time
Immediate, but subject to successful candidates notice period
39 hours per week – 8am to 5pm Monday to Thursday, 8am to 4pm Friday (1 hour unpaid lunch break) Overtime paid at time and a half on completion of 39 hours Monday to Friday
£Competitive, dependent upon experience plus company vehicle
32 days annual leave including bank holidays, Company Sick Pay Scheme after 6 months service, Workplace Pension after 3 months service, 25% Staff Discount in Country Stores and Life Assurance Cover (2 x salary)