Ernest Doe. Where you can buy with confidence. Ernest Doe. Where you can buy with confidence.

Head office: 01245 380311

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Head office: 01245 380311

Service Technician – Fyfield

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Service Department

Ref No.PositionBranch
WS1002Service Technician - FyfieldFyfield 

Founded in 1898, our family-owned firm supplies a wide range of machinery; from garden mowers and chainsaws to combine harvesters and construction excavators as well as selling a huge selection of clothing, footwear, garden sundries and DIY products across 19 country stores.


We are currently looking for an experienced Service Technician to join the established team at our Fyfield Branch, based in Essex.


Role Purpose:

Reporting directly to the Service Manager, your role will be to repair and maintain equipment sold by the Company’s sales departments within its designated area.



Essential Skills/Experience:


  • Proven experience within the industry would be advantageous
  • Ability to diagnose faults and successfully carry out repairs which may be chargeable or warrantable
  • Complete in full the job cards relating to work undertaken including machine detail, time and mileage and any accompanying documentation
  • Liaise with customers and suppliers as required
  • Has the ability to work alone using your own initiative and as part of a team
  • Ability to adhere to health and safety practice and procedures at all times
  • Maintain a good general level of health and fitness
  • Self-motivated
  • Good general appearance
  • Competent in the use of computers
  • Excellent customer service skills as this is a customer facing role
  • Full clean driver’s license


Additional Information


Start Date:                    Immediate, but subject to replacement of existing role if successful

Location:                       Fyfield, Essex

Hours:                          39hrs per week – 8am to 5pm, Monday to Thursday, 8am to 4pm Friday (1hr unpaid lunch)

Overtime paid at time and a half on completion of 39hrs Monday to Friday

Contract:                      Permanent, full time, hourly paid

Salary:                         £Competitive, depending on experience

Benefits:                       24 Days Annual Leave (plus bank holiday), Company Sick Pay Scheme,

Workplace pension, Staff Discount in Country Stores and Death in Service Cover (2 x salary)



Please submit your CV with a covering letter to Charlie Webber, Branch and Sales Manager before the closing date.


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