Ernest Doe. Where you can buy with confidence. Ernest Doe. Where you can buy with confidence.

Head office: 01245 380311

Branch Locator

Head office: 01245 380311

Crane Service and Operations Manager – Colchester

Contact us

Service Department

Ref No.PositionBranch
WS0872Crane Service and Operations Manager - ColchesterColchester 

Crane Service and Operations Manager


Founded in 1898, our family owned firm supplies a wide range of machinery; from garden mowers and chainsaws to combine harvesters and construction excavators as well as selling a huge selection of clothing, footwear, garden sundries and DIY products across 18 country stores.


We now have an exciting opportunity for a new Crane Service and Operations Manager to continue to mould and expand the crane business at our Colchester branch, based in Essex.


Role Purpose:

You will be responsible for the efficient running of the Crane Service and operations office, covering crane servicing and crane builds. You will organise and run a workshop for the full fitting of cranes involving calculations and fabrication. Supporting sales in a technical capacity will also be included. You will manage customer relations and the departmental profitability, whilst maintaining effective and accurate communications between management, customers and technicians.


Essential Skills/Experience:

  • Knowledge of General engineering/steel fabrication, HGV Body building and hydraulics would be advantageous
  • Crane and HGV knowledge would be advantageous
  • Previous management experience or supervisory is desirable in a workshop environment
  • Familiarity of profit/loss management and reporting
  • Excellent communication skills with the ability to deal diplomatically with customers during busy periods both verbal and written
  • Can remain calm under pressure
  • Be organized and have the ability to multitask efficiently
  • Can deal with staff related matters confidently and in line with company procedures
  • Proactive and methodical in approach to problem solving
  • Ability to communicate effectively to all levels of the business
  • Act with discretion when dealing with matters of a confidential nature
  • Ability to manage customer expectations without over committing
  • Able to work alone and on your own initiative
  • Maintain a good general level of health and fitness
  • Good general appearance as customer facing role


Additional Information


Start Date:                    Immediate, subject to successful candidates notice period

Location:                       Colchester, Essex, CO2 8HT

Hours:                          42.5hrs per week, 8am to 5.30pm Monday to Friday (1hr unpaid lunch) Additional hours required to meet business needs

Term:                           Permanent, full time, salaried

Salary:                         Depending on skills and experience, plus company vehicle, plus profit related bonus

Benefits:                       24 Days Annual Leave (plus bank holiday), Company Sick Pay Scheme, Workplace pension, Staff Discount in Country Stores and Death in Service Cover (2 x salary)


Please submit your CV or application form with a covering letter to John McLoone, Branch & Sales Manager.



For a more detailed job description, please contact our HR Department.


Return to the vacancies listing.


Website built by Rubious.