Ernest Doe. Where you can buy with confidence. Ernest Doe. Where you can buy with confidence.

Head office: 01245 380311

Branch Locator

Head office: 01245 380311

Big Baler Centre, Marlesford

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We have our own specialist Big Baler Centres based at our Marlesford, Suffolk and Braintree, Essex branches. At Marlesford we talk big balers all year through and are happy to discuss your baling requirements. We provide free no obligation quotations and believe strongly that our success stems from the fact that we offer our customers an encompassing package from the initial sale through to product support afterwards.

As well as offering new balers for sale, we also hold stock of used, ex-demonstration and ex-hire big balers. You can click on the link below to see our used stock list or you can contact Matt Hart at Ulting or Toby Morley at Marlesford for further details.

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Service and repair

We also offer technical advice, out-of season servicing and service support. Should you be experiencing any difficulties with your big baler, a telephone call to Marlesford branch may be sufficient in providing help and advice to solve any difficulty in the first instance or to keep the unit running until a service technician can be dispatched.

We provide a high standard of support which is essential in order to meet the needs of our customers and this is co-ordinated by the Service Manager. We aim to respond as quickly as possible to all calls and to ensure the relevant support to is in place.

 

Parts

In our parts department we have genuine parts, special harvest kits, twine, crop preservative kits and additives.

We offer a dedicated parts phone line for ‘out of hours’ and can check availability of parts within both Ernest Doe and New Holland. This not only ensures that ‘downtime’ is kept to a minimum; it shows our commitment to understanding and meeting customer requirements.

We endeavour to offer a wide range of products to our big baler customers and created the harvest kit specifically with baler owners and operators in mind which has been proven by many customers to be a ‘life saver’ in the field. In the event of a problem these kits can literally mean the difference between a quick-fix or a call-out!

 

Special harvest kits contain:

  • Unit specific fast wearing parts
  • List of contents so replacement parts ordering is easy
  • Storage box supplied to keep parts within easy reach

 

Contacts

Sales Matt Hart 07833 403109

matthart@ernestdoe.com

Service Toby Morley 01728 746437 07870 230968

tobymorley@ernestdoe.com

Parts Bryan Collett 01728 746437 07870 230974

bryancollett@ernestdoe.com

 



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